Privacy Policy

Privacy Policy

At TalkToHelp, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform. By using TalkToHelp, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect both personal and non-personal information to provide our services and improve your experience on TalkToHelp.

• Personal Information: This includes your name, email address, phone number, business details (for businesses listing), and any other information you voluntarily provide when creating an account, submitting a business listing, or communicating with us.

• Non-Personal Information: We collect non-identifiable information such as browser type, IP address, device type, and usage data to help us improve the functionality of our platform. This data does not identify you personally.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide Services: We use your personal information to create and manage your account, provide business listing services, and allow customers to access information about your business.

• Communication: We may use your contact information to send you important updates, service-related notices, promotional offers, or respond to your inquiries.

• Improving Services: We analyze non-personal information to better understand platform usage patterns and improve our services and user experience.

3. How We Protect Your Information

We are committed to securing your personal information. We use industry-standard encryption and security measures to protect your data from unauthorized access, loss, or misuse. However, no data transmission over the internet can be guaranteed as 100% secure, and we encourage you to take precautions when sharing sensitive information online.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who help us operate our platform and provide services to you, such as hosting, analytics, and payment processing. These providers are obligated to protect your data and only use it for the purposes of providing services to us.

• Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as court orders or government regulations.

5. Cookies and Tracking Technologies

TalkToHelp uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small data files stored on your device to help us understand how users interact with our platform. You can control the use of cookies through your browser settings. However, disabling cookies may affect some features of our platform.

6. Third-Party Links

Our platform may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of third-party sites. We recommend reviewing the privacy policies of these websites before sharing any personal information.

7. Accessing and Updating Your Information

You have the right to access, update, or delete the personal information we hold about you. To make changes to your information, simply log in to your account and update your profile details. If you have any issues, you can contact our support team for assistance.

8. Childrens Privacy

TalkToHelp does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal data from a child under the age of 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

TalkToHelp Support Team
Email: support@talktohelp.com